Showing posts with label cybersecurity. Show all posts
Showing posts with label cybersecurity. Show all posts

Wednesday, March 30, 2022

Cybersecurity Measures to Prevent Cyberattacks



Businesses of all sizes are dependent on cybersecurity. This means that defense strategies and cybersecurity attack plans are essential. It is important to understand how to deal with a cyber threat when it happens, but proactive measures to prevent cybersecurity attacks are just as important.

Cybersecurity Threat Analysis

You must fully understand all the threats that you might face in order to take proactive cybersecurity precautions. To get a better understanding of the top cyber vulnerabilities, you need to conduct a thorough threat analysis. It is important to determine how common cybersecurity attacks are based on your industry, geographic location, and other relevant exposure data. You need to identify where your defenses are the weakest and the area where with the most coverage. You will also need to develop a defense strategy.

Your team should be educated

Education of your employees and team is one of the most important proactive cybersecurity steps you can take. Forbes says, “Focus on your employees.” The first line of defense will be your employees. If they have no idea how the should respond in a manner that can be considered as cybersecurity-conscious, then your company is at risk. It will be difficult for your company to defend itself against cybercriminals using various threats to your data if your employees don’t have the right education.

Every member of your organization should be aware of the most common cyberthreats your company may face and what they can do to prevent them. Make sure they are aware of:

Once your team has become aware of the most serious cybersecurity threats, give them all possible tools to stop them. Make sure to update your software, patch up the systems and improve your firewall systems.

Threat Hunting

After identifying possible threats as well as equipping your team with the tools to fight them, proactive cybersecurity measures that include actively searching for potential threats before they happen.

You can identify malicious actors that might be lurking in your system and trying to compromise it. An experienced team will examine your data and other digital assets in order to identify cyber threats that may have escaped regular perimeter defenses (like the attentive and alert employees).

Penetration Testing

Penetration testing is a great proactive cybersecurity measure. This involves hiring skilled hackers who are vetted to attempt to breach your company’s security measures.

This is because if friendly hackers can penetrate your defenses, then surely malicious ones can too. A penetration test can be compared to a preventative visit to a dentist. It can detect weak points in your security network and pinpoint them. But it also strengthens the overall network security.

Get help

If this all seems overwhelming, it is time to consider proactive cybersecurity measures-calling the cavalry. You can relieve your IT team and improve your company’s security by enlisting the assistance of experts at each stage.

Our team of cybersecurity professionals will begin taking proactive steps to protect your organization. SpartanTec, Inc. can help you learn more about our Threat Monitoring, Response, and Detection services.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Monday, March 28, 2022

Employee Cybersecurity Training



Cybersecurity issues will be a growing threat to businesses in the future, despite numerous technological advancements. As more people started working remotely, the COVID-19 pandemic caused a spike in cybersecurity issues. Its subsequent financial recession has made it difficult for companies to implement and maintain satisfactory cybersecurity practices.

Many organizations’ data is still unprotected, which makes them vulnerable to data breaches and cyberattacks.

cybersecurity awareness training programs are essential in today’s workplace, both at the office and at home. Learn seven essential ways to improve the effectiveness of your employee program.

A recent Stanford University study found that human error is the greatest threat to cybersecurity. According to this study, 88 percent of data breaches were caused by employee errors. The study found that younger employees are more likely to be phished and to admit to making mistakes than older employees.

A study by IBM that examined thousands of customers across 130 countries found that human error was a significant contributor to 95 percent of all breaches. In other words, 19 of the 20 breaches that were analyzed in this IBM study could have been prevented if human error was not present. These results show that even the most advanced technical security measures are not stronger or more resilient than those who apply them. The first step to protecting your company against cyber threats is understanding the importance of human error. A proactive approach is essential to successfully reduce risk in the future.

7 essential steps to cybersecurity awareness training

#1. Cybersecurity education for employees is ongoing

Your employees will be more successful in protecting your company and assets from phishing, malware, or other threats if they are more aware of them. By investing in cyber literacy, your employees will be more aware of the importance and motivated to do a better job.

Cyber security awareness training is not enough to raise awareness. Top-performing cybersecurity awareness programs use a variety of scenarios to help employees understand what they need to be aware of and why. These programs don’t come on a one-and-done basis. They are held regularly, while continually incorporating new and relevant knowledge.

Is your IT staff qualified to provide on-going awareness training? Are the up-to-date with the current threats that could affect your company? SpartanTec in Wilmington can provide co-managed services that work with your team to ensure the highest quality training and protection for your network.

#2. A hands-on approach in learning

Your employees are only as effective as the practices taught to them about cybersecurity awareness when they actually put them into practice. Your cybersecurity awareness program must go beyond mere training to ensure that your employees are able to prevent attacks such as phishing emails.

Training is not enough. A plan must be in place to follow-up and ensure the practices are being followed.

Instead, make sure that your employees learn the knowledge you impart through your training program. Employees will learn the most from that knowledge when they put it into practice. SpartanTec uses a hands-on approach combined procedural learning with highly relevant, contextual and immediate feedback. All parties involved will gain a better understanding of the subject and form memories that can change their habits or eliminate mistakes.

#3. Targeted Groups Based on Risks

Cyberattacks can be more dangerous to certain employees than to others. Statistics show that less than 20% of employees are responsible for the majority of human error-induced losses.

You can get a better understanding of your risk groups by micro-segmentation. These insights will help you to:

  • You will be better able to understand the different levels of risk that employees invite into your organization.
  • You can identify more specific actions based on each employee and the associated risks.
  • Supervise groups of employees to make monitoring more cost-effective, as opposed to individual workers, and still protect their privacy.

#4. The Predictive Analytics

Predictive analytics takes your targeted persona groups up to the next level. Analytics allows you to identify high-risk individuals and monitor them for potential threats using specific markers. This will allow you to identify and monitor high-risk individuals before they become threats. You can then take preventive action.

Machine learning advances allow you to use data to create predictive behavior that will optimize the learning experience for your employees. For improved performance, you can provide extensive cybersecurity awareness employee training that includes contextual delivery during regular intervals.

#5. Real-time feedback

Real-time feedback, as we have mentioned, is an effective way to engage employees. It allows them to internalize and recall why they are doing, what they can change, and helps them avoid making mistakes.

By providing feedback, you show your employees the security gap that exists between them and the organization–evidence of their need for security training in the first place. Employees will quickly understand what happened and how to avoid similar mistakes in the future when they receive real-time feedback on security incidents.

This “nibble-sized” approach allows employees to take advantage of learning opportunities that are relevant to their daily lives. They can quickly identify the training they need and then engage with it when it is most important.

#6. Change in Culture

A deeper approach to cybersecurity awareness training will eliminate the co-opting and negligence that can lead to human error. It encourages cultural change by addressing employee attitudes and beliefs head-on.

This is a highly personal task that addresses the motivations for malicious behavior and how employees see them. Instead of employees just going through their daily routines, you foster an environment of employee engagement. Using a third-party such as SpartanTec to provide the training eliminates bias and takes away any perceived personal agenda.

Continuously delivering the awareness “bites” will help transform your organization’s cybersecurity culture. These “bites” should be:

  • engaging
  • easy to use
  • seamless integration into the daily work routines of your employees.

An interactive and informative email newsletter on cybersecurity can be used to provide employees with relevant information and quiz them about it, reinforcing their knowledge at regular intervals. These newsletters can be automatically deployed and tracked online to see how successful your cultural revolution is.

#7. Scientific training method

For long-term, optimal results, you should adopt a scientific training methodology. This method combines learning expertise, data science and automation to make security awareness training simple and efficient for businesses. This platform leverages your data to maximize the learning experience for each employee every day.

You can use a scientific training platform to:

  • To improve employee performance, analyze the data.
  • To keep it top-of-mind, you must provide continuous learning that is not boring.
  • To optimize contextual delivery, you can achieve effective performance.
  • To create strong cognitive patterns, use diverse stimuli that are relevant and applicable.
  • To make learning relevant and memorable, engage in just-in time learning.
  • Training at flexible intervals is possible that can be adjusted to each employee’s learning curve.

This combination of tips will give you complete security awareness.

Final thoughts

These seven principles will help you reduce the number of malicious attacks that are caused by employee error. This will increase employee engagement and empower them to protect your valuable assets and your bottom line.

SpartanTec, Inc. is here to help you develop a compressive training plan. We can drastically cut down on the human error factor and keep your company data secure.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
https://manageditserviceswilmington.com

Serving Lake Forest, Fairlawn, Winter Park, Woodburn, Brookfield, Leland, Myrtle Grove, Murraysville, Ocean View, Kirkl

Tuesday, March 22, 2022

Managed Firewall Offers Extra Level of Cybersecurity



Firewalls are an essential part of network security. They filter outgoing and incoming traffic using a set user-defined rules. This allows legitimate communications to flow freely while protecting against unauthorized access. Many companies are now exposed due to the complexity of firewall management.

Today’s firewall in Wilmington NC has more security features than ever before to combat sophisticated threats. This means that firewalls must be configured carefully, monitored continuously, and updated regularly. The management requirements for industrial operations that have more than a few firewalls can quickly become overwhelming.

One problem is that firewall interfaces are often complex and not intuitive. This increases the risk of making mistakes that could have serious consequences. Gartner analysts estimate that up to 91% of firewall breaches are due to misconfigurations, rather than technical flaws.

Access to the right expertise

Most companies should consider outsourcing their management to qualified managed service providers, given the critical role firewalls play for network security. However, not all managed services providers are equal. Only a provider who is skilled in firewall configuration and policy design can provide the level of monitoring and management that you need to ensure your firewalls are properly updated and patched.

A managed firewall service is provided by a dedicated team that handles all aspects of operation and maintenance. A managed firewall service may be the responsibility for in-house IT personnel. A managed firewall can be outsourced to third parties for smaller and mid-sized businesses. Managed firewalls don’t necessarily need an IT support specialist technician to install. However, using a service provider like SpartanTec in Wilmington NC can ensure your firewalls are installed correctly. We can then handle technical issues, such as errors, crashes, and failures remotely.

A security assessment is the first step to implementing a managed firewall. This will determine the business’s security needs. After the assessment has been completed, the firewall is constructed and installed using the most advanced technology. All areas of the firewall are managed by offsite analysts, which includes software updates and troubleshooting.

Firewall Management Benefits

Managed firewall services offer many benefits that will ensure you have the best cybersecurity situation possible. There are many financial benefits, including reduced downtime and higher productivity. A service provider can provide around-the-clock support by highly qualified professionals with knowledge and experience that is difficult or expensive to maintain in-house. You should also consider:

Network reliability and uptime increase

Employees are more productive when there are no downtimes or unexpected security breaches. Firewalls not only block access to unwelcome webpages but also prevent access to unsaved web applications like file sharing and video streaming.

firewall-2-300x212.jpgExpertise and Knowledge

It takes a lot of knowledge to properly maintain and upgrade firewalls. It can be costly to build the right team of experts. However, this doesn’t mean that you can’t have the experts you need to maintain your firewalls in a productive manner. You can have access to an extensive range of expertise 24 hours a days, 7 days a week through a firewall management service. All this without having to hire someone with basic knowledge or a team of your own.

Disaster Recovery

Are you ready to deal with any kind of disaster? Your company’s performance will be affected if it takes longer to restore normal operations. Let professionals handle everything. Firewall management can help you identify problems and recover from the disaster as quickly as possible.

Compliance/Regulation / Product Certificate

To determine which policies should be protected, a managed firewall service provider will listen carefully to your requirements and specifications. A managed firewall service provider will also take care of any newer software or tools. They will install the necessary updates and backup your existing software to increase the security of your firewall. You won’t be notified as fast or know which updates to install if you try to do it yourself.

Reduce the risk of security breaches affecting business operations

Managed firewall services can be used to prevent breaches in many different ways. Technology updates and additions are evaluated independently and firewall settings are adjusted accordingly to minimize the impact on your company’s security posture and compliance.

A managed firewall service ensures that rules are constantly reviewed and updated in response to new cybersecurity threats. Furthermore, dedicated monitoring and management ensures maximum system uptime and maximizes system performance while protecting websites, applications and databases as well as servers and other endpoints.

Call SpartanTec, Inc. now if you need help in boosting your cybersecurity measures using managed firewall services.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
https://manageditserviceswilmington.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Thursday, March 17, 2022

5 Cybersecurity Best Practices to Strengthen Your Data Defenses



Electronic storage of sensitive data is essential for any business. It doesn’t matter if you store confidential financial documents or customer information, it is vital that you protect this data from theft and loss. Although it may seem daunting, there are some cybersecurity best practices that can help.

Cybersecurity Tips: Prepare for Viruses and Their Aftermath

We would love to be able build secure systems that are 100% secure, without the risk of data breaches or viruses. Even with the best cyber security practices, there is still the possibility of a system being infected. Although no one can provide complete protection, it is possible to reduce your risk and make the virus aftermath more manageable while minimizing the damage.

Antivirus software can help you detect and prevent viruses from getting too close to your computer. You should also be prepared in case a virus strikes. A cloud backup service is the best way to make sure your data remains safe and secure in case of a virus.

You can easily restore your system by storing data off-site with a trusted cloud backup service. Then you can retrieve any files that are not altered from the cloud. It’s a great tool to keep in your pocket for quick recovery after an attack.

1.Select the Right Cloud Backup Service

Cloud backup services can be a great option for your cyber security toolkit. A cloud backup will allow you to retrieve your data in case of a virus causing it to become unreadable. Not all cloud backup services are the same. Make sure you have unlimited versions of your files in order to fully protect your data from viruses and other malicious activities.

Cloud backup providers typically only provide 30 days worth of version histories. However, viruses and other malicious activity often go unnoticed within that timeframe. It’s usually too late by the time they are discovered. You should aim to have unlimited version history, or at least 60-days of cloud backup.

When choosing a backup service, be sure to check out the company’s security standards. Make sure that they provide end-to-end encryption. This will make your data impossible to read as it moves between the cloud and back. You should also consider the physical security of data centers. This applies to servers located in buildings that are:

  • Alarm systems
  • Armed guards
  • Biometric scanners
  • Server cabinets locked
  • Backup generators

2. You must ensure that your staff is properly trained

Even if everything is perfect, a single mistake by an employee could put all your data at risk. It is vital that all your users are educated about cyber security. Including:

  • Selecting a smart password
  • How to identify phishing emails
  • Avoid dangerous applications
  • Use personal devices only for work
  • Be mindful of confidential information

It will be worth the extra effort to train and educate your employees about the best cyber security practices. This will help you and your customers save a lot of money and time down the line.

3. Make sure your software is up-to-date

The best practice when it comes to cybersecurity in Wilmington NC is the easiest. Make sure your software is up-to-date Hackers are a constant breed, and even the most advanced security software can be hacked. There are always vulnerabilities that can be exploited to expose your data. These threats are usually eliminated by patches. These updates are usually released as soon as possible. Make sure you check your computers regularly for them.

4. Use access controls

It’s not necessary to grant every employee access to all areas of your system. Your data is at great risk, either accidentally or through malicious intent. Access controls can be used to control who has access to which parts of your system. This will protect sensitive and confidential information from being abused and unauthorized access.

5. It doesn’t matter what industry it is, data security should be a top priority.

Cybercriminals aren’t afraid to take on new challenges, and your business shouldn’t be either. While good cyber security practices such as access control, employee training, software upgrades, and preparedness are important to mitigate risks, you should also use a cloud backup service if your data is to be protected. This is the best way to make sure your data is always safe and accessible in case of a breach.

Call SpartanTec, Inc. now if you need help in protecting your business, network, or information from cyberthreats.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Wednesday, March 9, 2022

Cybersecurity Threats That Originate Within



It’s common for companies to have teams that focus on protecting their company from external threats. If you take a closer look, you may find that the threat to your cybersecurity is coming from within.

According threat behavior research, 60% of data breaches are caused by employees. Are you concerned? You should be. Insider threats can be the most serious threat to your company.

Security teams might overlook something very obvious, such as a threat that is closer to their network or a trusted employee. This person could be the greatest cyberthreat to your company’s security.

What are the motives for the insider threat to your company? What could drive an insider to cause havoc within your company? Here are the things you should be looking for.

Cybersecurity threats from within your company

A few internal threats are not malicious

Human error and negligence are the most common causes of data breaches. A CERT Insider Threat database contains more than 1000 incidents in which insiders have harmed their company or stolen sensitive information. They may also have changed or deleted data to pose a threat to the employee’s identity or for financial gain.

Only 33 of these incidents involved disgruntled employees. Cyberattacks that involve insiders using staff credentials can have a serious impact. The most frequent cybersecurity incidents are data copy, data deletion, and blocked access to system.

The risk of an orphaned account

Many companies don’t decommission privileged users when they move on to another job or leave the company. These accounts are also known as “orphaned” and are an open door for malicious actors by accessing sensitive information. It is not as simple as it appears to get rid of lost and forgotten accounts. Accounts can easily fall through the cracks, especially with so many applications and identity directories to manage. These problems can be solved by IT services.

cybersecurity-3-300x200.jpgData loss and damage

Some cases involving data deletion in CERT databases involved deleting source code or deleting records that were critical to the company’s clients.

Exploited Vulnerabilities

Managed IT services providers say IT security problems can lead to data breaches if they are not addressed. The CERT database lists a variety of incidents in which data was stolen, copied or used maliciously due to unresolved weaknesses in the system. If you suspect your data has been compromised, it is tie to call SpartanTec in Wilmington.

Unsecure passwords are one of the greatest threats to your company’s IT security. It doesn’t matter if it is a weak, outdated, generic, shared, or common password.

Accident or Mistake

Even the well-intentioned and most earnest user can accidentally click on a malicious file or link. Phishing attacks are becoming more sophisticated.

They can appear to be legitimate emails from well-known sources or colleagues, sharing a link to a word file or invoice for download. This link could contain ransomware or a crypto virus that could cause data loss, freeze or damage your IT infrastructure.

Cybersecurity doesn’t have to be frightening. SpartanTec, Inc. can help you secure your network with our managed IT services.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Local areas Lake Forest, Fairlawn, Winter Park, Woodburn, Brookfield, Leland, Myrtle Grove, Murraysville, Ocean View, Kirkland

Friday, February 25, 2022

Do Not Panic About The Russian Cyberthreat



European and US IT security teams should be aware of the possibility that cyberthreat from Russia could target their systems over the next weeks. However, this is not the time to panic. Instead, a rational and level-headed response should prevail.

This is what cyber community analysts and pros have concluded in response to the escalation of tensions between Russia and the US over Ukraine and the very real possibility of an outbreak of war in Eastern Europe. Any such incident will undoubtedly draw in allies of NATO.

This comes just a few days after the US Department of Homeland Security (DHS), warned law enforcement agencies across America of the potential for destructive cyberattacks from Russia-backed advanced persistent threats (APT) actors.

Russian Cyberthreat: A lot of caution

Cybereason’s director of IT security strategy, Ken Westin, stated that the likelihood of a Russian cyberattack right now is low. However, if an agency like the DHS knew of a threat but failed to notify people it could face a backlash. This is why there is a need for a lot of caution.

However, Westin said that the uncertainty surrounding the intentions and capabilities Russia’s offensive cyber team was making it stressful for everyone.

It is better to be safe than sorry in this world of constant cyberattacks and zero-day exploits. It’s better to assume that you are a target than to have strategies in place to match the capabilities of your adversaries. Resilience means being able to plan and exercise your capabilities in order to minimize all possible risks.

New rules

cybersecurity-rules-300x245.jpgCyberwarfare is a topic that has been discussed for many years. Many security experts agree that the West has been engaged in a low-level war with Russia for some time. However, escalating the Ukraine crisis into open conflict (a “kinetic war”) accompanied by cyberattacks of this magnitude would be a global first.

The DHS warns that there is a possibility that the threat profile has changed, and organizations should be ready for any changes in the types or attack they see.

Organizations should not be surprised by this alert and asked what they could do differently. An alert like this does not magically eliminate the obstacles to organizations implementing security controls. Cyber security requires constant defense. A DHS alert doesn’t add staff or budget for most companies.

Roger Grimes, a defense evangelist at KnowBe4, stated that he believed it was “fairly normal” for cyber attacks and kinetic battles to be accompanied by them, but that it was possible to target entities other than the government or government-linked contractors or suppliers was likely new.

He said that Russia had made this equation much more complicated in the last year. “Nation-state attack are on the rise and targeting organizations without any direct government affiliation. Everybody seems to be a fair target these day.” This includes small and medium sized businesses.

Grimes believed that the current state of affairs was a major moment of change in the world. He suggested that this could be permanent, even without any kind of Geneva Convention-style agreement for the control of such activities.

He stated, “Right now it is doing whatever you want with almost no impunity, with low risks.” “We live in a dangerous and risky period because no one can predict what the reaction will be if either side goes too far.

Click here for a FREE EXECUTIVE REPORT 

The Cyber Security Crisis: Urgent And Critical Protections. We Are Urging All Clients To Have In Place NOW To Protect Their Bank Accounts, Client Data, Confidential Information And Reputation From being hacked.

Call SpartanTec, Inc. in Wilmington NC today for a complete assessment of your cybersecurity readiness. Being alert is here to stay. Your company’s data needs to be secure.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
https://manageditserviceswilmington.com

Local areas served: Lake Forest, Fairlawn, Winter Park, Woodburn, Brookfield, Leland, Myrtle Grove, Murraysville, Ocean View, Kirkland

Also Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston

Wednesday, January 12, 2022

30 Questions Vendors Should Ask to Reduce Cybersecurity Risk



It is not easy to make a decision about any major organizational change. There are many stakeholders to please, budgets to be met, and risks to manage. There are many issues to consider when you choose and implement a new system. It can also be difficult to ensure that the system meets your cybersecurity expectations and needs. Here are 30 questions to ask when you’re considering a new system.

Questions about data

Where and how is data stored?

You may be able to store your data in-house, or they might store it in the cloud. If your system is cloud-based you should determine the location of the servers. Data is not always stored in the same country as the vendor. This can cause problems if your organization has strict confidentiality policies.

What is the best way to encrypt data?

To reduce the risk of unauthorized access to confidential information in your organization, it is important to ensure that it is properly encrypted.

What is the best way to transmit data?

Data is transferred from one system to another when a new system is implemented. Is there a way to transfer data securely? How will information be transferred to or from the system in the future?

What cybersecurity data protection measures are in place?

What IT security measures has the vendor put in place to protect your data This is a difficult question to answer. Let them talk about their safeguards and strategies.

How can you manage remote access?

Switching to a cloud-based platform is a way for employees to work remotely from anywhere, including home or at a client’s location. It is important that the cloud-based system is secure and allows for complete data access without compromising any data.

How do you manage confidential data and authorized users?

Many companies require different levels of access to their systems. A front-line employee might only have access to information, while an executive may be able modify or delete data. In the same way, confidential data belonging only to one department might be accessible only by those who have logins for that particular department. You should ensure that your system tracks data changes to be able to determine who and when they occurred.

You also need strong password management. This includes regular updates and character requirements.

Who is the owner of the data?

Data ownership refers to the “legal rights and total control over one piece of data or set thereof”. While some vendors might become the owners of your data if you transfer it into their systems, others will allow you to retain ownership. While this may not be a significant issue for some companies, it could have a major impact on others. Make sure the system meets your requirements.

What happens to data when the partnership is ended?

Let’s say your contract expires and you decide to terminate the relationship with the vendor. Is the vendor going to return the data or will it be deleted? This is an important concern and should be addressed in your contract.

Is data permanently deleted after it is deleted?

You must ensure that you can delete a file without any doubt. Some systems allow you to delete an item as an “archive” function. It is hidden from view but still accessible. This could be good or bad depending on the situation. Make sure you fully understand the system’s functions.

What is the best way to recover data in case of loss?

It’s a bad sign if the vendor doesn’t have a data recovery plan. It’s unlikely that they will be able to retrieve your data if they don’t know how to do it.

Do any third parties have access?

Although you are outsourcing data management to a vendor they might have their own outsourcing agreements. You may be able to open your data to multiple entities by entering into an agreement only with one vendor. You must ensure that you have all the relevant information and that any third parties are not a risk to your data. How much access can these organizations have and what management methods do they use to manage them?

Security questions

What are you doing to prevent breaches?

Similar to the previous data protection question, this question confirms that multiple cyber security practices and policies are in place. This question is easy to answer, provided the vendor uses reasonable strategies.

Are you a holder of (x) security certificates?

Vendors may be required to demonstrate a high level of security compliance by your organization. All documentation should be provided by the vendor.

Are you able to provide (x) security measures?

You may need certain methods to protect your data. You should ensure that the vendor can meet all your security requirements and needs.

cybersecurity-Wilmington-1-300x258.jpgWhat are the best cyber security practices?

Formal documentation of internal procedures can help answer this question. This document shows that cyber security is being taken seriously by the company and that employees follow a set of rules.

How often do your scans for vulnerabilities occur?

Vendors who are trusted with sensitive data should regularly scan their systems for vulnerabilities. It is important to know how many issues are typically found and how fast they can be fixed so customers are not adversely affected.

How often does the system get updated?

Technology is constantly changing at a rapid pace. Systems need to be updated regularly to fix vulnerabilities and other issues. While some updates can be released automatically on a regular schedule, others may require system downtime.

Could you please provide the results from your most recent security audit?

It is useful to get a second opinion about the vendor’s security procedures. It will help you clarify any doubts.

Are you using physical data protection?

It’s easy for vendors to overlook physical protection, even though cyber security is so important. For example, there are secured entryways that allow them into data-hosting areas.

Are there any security breaches or issues that you have experienced in the past?

Ask vendors to detail any incidents, including how they were solved, the duration of the exposure, and the impact it had on affected organizations. Most vendors will have experienced some form of security breach, no matter how severe. This should not be taken as a sign that the vendor isn’t trustworthy. It’s more important to look at how the events were managed. The vendor probably has a plan that minimizes losses and recoveries. If they are unable to speak about recovery procedures or if there are frequent incidents, this is a red flag.

Which system monitoring procedures are in use?

It is not unusual to hear of breaches that were not reported until months later, sometimes because vendors didn’t know there was a problem. Vendors should be notified immediately if data is exposed or becomes vulnerable.

What are the reporting requirements?

The vendor should be notified immediately if a potentially dangerous person enters or unauthorized changes are made to the system. Will they get an urgent notification, such as a phone call or alert? Or will it be an email that is not missed? This could make a big difference in a prompt response.

How can you tell customers about security concerns?

Notify you as soon as possible. Determine the typical communication methods and response times of vendors. To properly manage risk, you need to be confident that you are informed about any security issues. So that the vendor can understand your expectations, you should specify your preferred communication method.

Questions for the Security Team

Who is responsible to ensure cyber security?

You can provide information on key contacts or executives responsible for cyber security to show that there are dedicated people working to protect your data. This also helps you to understand who will be responsible in the future for any questions or concerns.

How often do your security personnel receive training?

Cyber risks change constantly and best practices must be updated as well. Regular training should be provided to team members on the policies and procedures that are needed to protect data against the latest hacker attacks and threats.

How can you evaluate the security team’s knowledge?

Information about the selection and monitoring of progress will allow you to understand the depth and knowledge of your employees and will reassure you that all your data will be safe.

How can you get information about cyber security?

Information updates are essential for teams to keep abreast of new threats and risks. Even though a system may be considered the most secure in the market today, tomorrow will bring new vulnerabilities to the surface. To ensure that they are always ready, serious vendors will continue to seek out information on trends.

Other Questions

Are you prepared for a business continuity or disaster recovery plan?

Cyber security is all about when, not if. Do they have a plan for when something happens to their vendor? Are they able to quickly initiate recovery procedures to minimize downtime and possible losses?

Are you covered for cybersecurity and liability?

Insurance is an important risk management tool. It transfers financial responsibility for an incident to another party. A strong cyber policy will guarantee that you are able to get compensation from the vendor in the worst case.

Referring people who have had similar experiences to yours?

Sometimes third parties can provide objective information about a product or system. Talk to the vendors’ customers about your concerns and find out what they think of the system. Before you move forward, ask the vendor if there were any security issues or if they have any advice.

Although this list might seem lengthy, cyber security is essential in today’s world. You can never be too thorough. These questions will ensure that you get the best possible vendor while minimizing risks.

Call SpartanTec, Inc. now if you need the appropriate security measures to be set in place to protect your information.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston