Friday, February 25, 2022

Do Not Panic About The Russian Cyberthreat



European and US IT security teams should be aware of the possibility that cyberthreat from Russia could target their systems over the next weeks. However, this is not the time to panic. Instead, a rational and level-headed response should prevail.

This is what cyber community analysts and pros have concluded in response to the escalation of tensions between Russia and the US over Ukraine and the very real possibility of an outbreak of war in Eastern Europe. Any such incident will undoubtedly draw in allies of NATO.

This comes just a few days after the US Department of Homeland Security (DHS), warned law enforcement agencies across America of the potential for destructive cyberattacks from Russia-backed advanced persistent threats (APT) actors.

Russian Cyberthreat: A lot of caution

Cybereason’s director of IT security strategy, Ken Westin, stated that the likelihood of a Russian cyberattack right now is low. However, if an agency like the DHS knew of a threat but failed to notify people it could face a backlash. This is why there is a need for a lot of caution.

However, Westin said that the uncertainty surrounding the intentions and capabilities Russia’s offensive cyber team was making it stressful for everyone.

It is better to be safe than sorry in this world of constant cyberattacks and zero-day exploits. It’s better to assume that you are a target than to have strategies in place to match the capabilities of your adversaries. Resilience means being able to plan and exercise your capabilities in order to minimize all possible risks.

New rules

cybersecurity-rules-300x245.jpgCyberwarfare is a topic that has been discussed for many years. Many security experts agree that the West has been engaged in a low-level war with Russia for some time. However, escalating the Ukraine crisis into open conflict (a “kinetic war”) accompanied by cyberattacks of this magnitude would be a global first.

The DHS warns that there is a possibility that the threat profile has changed, and organizations should be ready for any changes in the types or attack they see.

Organizations should not be surprised by this alert and asked what they could do differently. An alert like this does not magically eliminate the obstacles to organizations implementing security controls. Cyber security requires constant defense. A DHS alert doesn’t add staff or budget for most companies.

Roger Grimes, a defense evangelist at KnowBe4, stated that he believed it was “fairly normal” for cyber attacks and kinetic battles to be accompanied by them, but that it was possible to target entities other than the government or government-linked contractors or suppliers was likely new.

He said that Russia had made this equation much more complicated in the last year. “Nation-state attack are on the rise and targeting organizations without any direct government affiliation. Everybody seems to be a fair target these day.” This includes small and medium sized businesses.

Grimes believed that the current state of affairs was a major moment of change in the world. He suggested that this could be permanent, even without any kind of Geneva Convention-style agreement for the control of such activities.

He stated, “Right now it is doing whatever you want with almost no impunity, with low risks.” “We live in a dangerous and risky period because no one can predict what the reaction will be if either side goes too far.

Click here for a FREE EXECUTIVE REPORT 

The Cyber Security Crisis: Urgent And Critical Protections. We Are Urging All Clients To Have In Place NOW To Protect Their Bank Accounts, Client Data, Confidential Information And Reputation From being hacked.

Call SpartanTec, Inc. in Wilmington NC today for a complete assessment of your cybersecurity readiness. Being alert is here to stay. Your company’s data needs to be secure.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
https://manageditserviceswilmington.com

Local areas served: Lake ForestFairlawnWinter ParkWoodburnBrookfieldLelandMyrtle GroveMurraysvilleOcean ViewKirkland

Also Serving: Myrtle BeachNorth Myrtle BeachColumbiaWilmingtonFayettevilleFlorence, Charleston

Tuesday, February 22, 2022

Are Endpoint Security and Network Security Important?

When you are creating an in-depth cybersecurity strategy, there is no single product or architecture type that can protect you against all threats. You need to deploy different security tools, many of which will possess overlapping features and capabilities. That’s where endpoint security and network security comes in.

Each tool will determine and provide alerts on similar online threats for its coverage area. Each one has its own set of pros and cons depending on how they’re used. And even though they have overlapping capabilities, they contribute to comprehensive proactive security program.

Why Do You Need Endpoint Security and Network Security?

Endpoint security is used directly on the endpoint devices such as laptops, smartphones, etc.. Meanwhile, network security will protect you against threats that are within the corporate network. The latter will pin point, block, and set out alert on threats before they reach the endpoints that are linked to the corporate network.

As for endpoint security products, they are the last line of defense from online threats that may compromise IoT devices, mobile devices, servers, desktops, and other end devices. The tools for network security differ and are generally built for a specific type of threat or to protect specific assets within the corporate network.

The products for endpoint security also vary. A network firewall that’s software based, will allow or deny traffic on a certain device where it is installed. Meanwhile, the conventional endpoint antivirus will scan the local application and files, looking for known signatures that may indicate a malware.

Bear in mind that network security tools are made to cast a much wider net to protect corporate assets. Meanwhile, endpoint tools concentrate on the protection of each endpoints. The IT support teams should take into account that though these IT security tools differ in what they will protect, they usually complement one another.

Endpoint Security and Network Security Integrations

endpoint-security-300x207.jpgIn the past, Network security tools could be used to function solo. This no longer applies to modern tools. These days, vendors allow tools to share details on emerging threats, determine details, as well as the scope of a malware infestation or security breach on the network.

In some cases, overarching tools could gather details from and spread information to the network and other endpoint tools. Response and automation platforms, security orchestration, and SIEM gather important data from endpoint and network security tools to evaluate and correlate data from different sources across corporate infrastructures. These multi-feed tools could identify the sources of the threats and their impact on businesses.

Where Do Endpoint and Network Security Work Best?

Although, in most instances, the tool used for endpoint security and network security must be deployed together, there are some cases wherein one is better than the other.

Endpoint security can be installed on the endpoint devices. They then follow devices wherever they are. They secure employees who work in permanent and hybrid WFH settings. They are designed for use on certain operating systems and hardware.

Final advice: Endpoint security can be installed by an IT security team such as SpartanTec in Wilmington NC on Linux, Macs, and PCs. At the same time, network security can be placed in front of IoT devices.

Call SpartanTec, Inc. now if you need help in improving your endpoint and network security.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle BeachNorth Myrtle BeachColumbiaWilmingtonFayettevilleFlorence, Charleston

Friday, February 18, 2022

What is Disaster Recovery Backup?



Disaster recovery (DR), which is part of IT security planning, is an integral part of a business continuity program. It is a set of policies and procedures that protect an organization or business against any negative effects, such as cyberattacks or device or building malfunctions.

It is crucial to develop strategies for disaster recovery that will allow your business to quickly restore its data, applications, and hardware. Sometimes, it is considered part of business continuity. A thorough analysis of the business and risks involved is a necessary part of creating a disaster recovery plan. These steps assist in identifying the IT services Wilmington NC that will support your company’s most important business activities. These steps also assist in setting the recovery time and recovery point goals.

Three types of disaster recovery measures

  • Preventive measures: Aim to prevent an event from ever happening.
  • Corrective Measures: In place to fix a system in case of a catastrophe or other negative event.
  • Detective Measures: They are focused on detecting and uncovering negative events.

An effective and well-thought out disaster recovery plan will help you maintain business continuity, despite facing the worst case scenarios. Regular checks and exercises are a good idea to make sure you have disaster recovery plans that are implemented by all departments within the company.

The Importance of Disaster Recovery

Your organization can quickly resume mission-critical functions after a disaster by using disaster recovery. Businesses today are more dependent and used to having high availability. However, their tolerance for downtime is significantly lower. A disaster can have severe consequences for your business, especially in today’s highly competitive market. It is possible for businesses to fail after sustaining significant data loss. Disaster recovery is therefore an integral part of business operations.

Two measures used in DR are recovery time objective (RTO), and recovery point objective(RPO).

  1. recovery-time-300x200.jpgRTO: RTO is the time it takes for your organization to retrieve its backup files and resume normal operations after a disaster. RTO, in other words is the maximum amount of downtime your organization can tolerate. Your organization cannot afford to be offline for more than two hours if its RTO is less than 2.
  2. RPO: This is the maximum file age your organization needs to recover from backup storage in order to resume normal operations following a disaster. Your minimum backup frequency will be determined by your RPO. If your RPO is 5 hours, then your system should back up data every 5 hours.

RTO and RPO can help you choose the best disaster recovery strategies, tactics, and technologies for your company. To meet tighter RTO window requirements, you will need to ensure that your secondary data is easily accessible whenever needed.

One effective way to quickly restore data is recovery-in-place. This technology allows you to transfer your backup files to a live status on your backup appliance. It eliminates the need for data to be moved across a network. This helps protect against storage and server failures.

To prepare for a disaster, you must have a holistic approach that includes software and hardware, power and networking equipment. Testing is also required to ensure that DR can be achieved within the RTO and RPO targets. Although it is not an easy task to implement a comprehensive disaster recovery plan, the potential benefits are substantial.

What are the benefits of a Disaster Recovery and Data Backup Plan?

data-recovery-Wilmington-NC-300x225.jpgYour business could lose its data forever, incur unnecessary expenses and experience massive downtime if it doesn’t have a solid data backup and strategy for disaster recovery in Wilmington NC. These are five compelling reasons to have a data backup plan and DR plan.

All Data is a Target

Your data is always at risk, no matter if you’re an attorney, dentist, owner of a pet shop or a Fortune 500 business. Hackers, ransomware, viruses, malware and accidents are all possible. They can attack your business for many reasons, including a vendetta or acquiring sensitive information.

It’s easy to lose data:

Many data losses are caused by human error or hardware malfunctions, rather than natural disasters. It is easy to lose your data.

Some data is invaluable:

Some business data can’t be recovered once lost.

It’s not fun to be down.

Data loss can cause downtime as it makes it extremely difficult for employees to work. It’s difficult to manage clients without their account status, contact information, or without your mission-critical business apps. Your restoration efforts will automatically turn into rebuilding efforts if you don’t have a solid recovery plan in place.

Your reputation is essential

Data loss and downtime can have a significant impact on the perception of your business by other stakeholders. This will also affect their relationships with you. A bad reputation can severely impact your business, especially if stakeholders are unable to trust you with their data.

The bottom line

Backup and recovery and disaster recovery do not have to be mutually exclusive. Best practices will incorporate both. To protect your business from unplanned losses, you need to have a consistent and reliable data backup solution. Data backup is only one part of a disaster recovery strategy. The latter is part of a comprehensive IT security plan. You can ensure business continuity by preparing for the worst.

Does your company have a disaster plan? Is it time to review your existing recovery plan? Don’t wait for disaster to strike! Take action now by calling SpartanTec Wilmington to review your plan and you develop a plan that works in today’s business environment.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle BeachNorth Myrtle BeachColumbiaWilmingtonFayettevilleFlorence, Charleston

Thursday, February 17, 2022

Data Recovery and Backup: A Guide for Businesses



Businesses and organizations quickly realize three things during daily operations:

  1. Any computer or its operating systems can crash
  2. Anybody can make mistakes
  3. Disasters can happen when you least expect them or are least prepared.

Data backup and data recovery are crucial components of running a successful company.

Businesses should plan ahead and have systems in place for data backup for worst-case scenarios.

Data backup systems that work are successful separate drives or an offsite server to store large amounts of data. Data recovery is difficult without these systems, which can lead to data loss when the worst happens.

What is Data Recovery and Backup?

Data backup and recovery refers to the process that involves backing up crucial data in the case of loss as well as setting up secure systems to permit data recovery.

Data backup involves the copying and storage of computer data in order to make them accessible in the event of data corruption or deletion. Data can only be recovered from an earlier date if it is backed up by a reliable backup device.

Data backup is an important part of any disaster recovery plan.

cloud-backup-300x252.jpgBackups of data may not always be able to restore all settings and data in your business operations. Computer clusters, active directory servers, and database servers might require additional disaster recovery options, as a backup and recovery might not fully reconstitute them.

Cloud storage makes it possible to back up large amounts of data. Therefore, it is no longer necessary to archive your data on a local hard drive or external storage. You can also set up your mobile devices with cloud technology to enable data recovery.

Offsite Servers vs. Independent Drives

Because they offer massive data storage at very low prices, offsite servers are a good option for data recovery Wilmington NC. This is especially true when you consider the inconvenience it saves and the time it saves in case there is an information catastrophe.

  • It is essential to have a secure and safe place to store your information away from your main business server.
  • Most data recovery is painless. In the rare event that offsite servers do crash, the servers (offsite servers), have already backed up data to their drives.
  • An offsite server is a great way to keep your data safe.
  • Independent drives are another effective way to backup your business data. Terabyte drives can be purchased at a discount store or in high volume stores for a very affordable price.
  • These drives can be easily connected and used for data storage and recovery. There are many storage volumes on the market.
  • Depending on what data you need to run your business, you might choose to backup your data daily, weekly or monthly. However, most businesses choose either one of these options.
  • A daily backup of financial data is almost a guarantee. Protecting your business data can be done with external drives.
  • Both offsite and external storage are possible options. It all depends on what type of business you run.
  • Data backup and recovery work in the same way. The real question is whether you require a short-term or long-term solution, and whether the latter will be more expensive than the long-term one.
  • External storage offers more storage, but it comes at a higher cost (payments), while external storage is usually a one-time fee (purchase cost), unless the drive fails.

Cloud Backup and Recovery

Cloud backup or online backup refers to a strategy for backing up data that sends a copy of your primary data to an off-site server via a public or proprietary network. This is a better option than using an external drive.

  • The server is usually hosted by a third party service provider (CSP), which charges you a fee depending on the bandwidth, capacity or number of users.
  • Cloud data backup can help your company’s data protection strategy, without adding additional workload to your IT staff or the support team for your managed IT services Wilmington.
  • Cloud backup copies data, then stores it on separate media or in a separate storage system. This allows for easy access in the event of a recovery situation. There are several options:
  • Backup your data directly to a public cloud. This involves writing your data to a cloud infrastructure provider.
  • Backup your data to a service provider. You write your data to a CSP that offers backup services in its managed storage.
  • Cloud-to-cloud backup is available for data that lives on the cloud using SaaS (software-as-a-service) applications. This method copies your data into another cloud.
  • Cloud backup services can take several days to upload the first backup due to the large amount of data.

Cloud seeding, also known as cloud backup, allows cloud backup vendors to send you a storage device such as a tape or disk drive to back up your data locally. The device is then sent back to the CSP. After the initial seeding has been completed, the provider will only back up your data over the internet.

Online backup systems often revolve around client software applications, which run according to the service level purchased. For example, if you contract a CSP to backup your data daily, the application will compress, encrypt and transfer your data every 24 hours to the CSP’s servers.

The CSP may limit the number of incremental backups you can receive after you have completed a full backup in order to reduce the time it takes to transfer files and the bandwidth consumed.

Cloud services usually include all the hardware and software that you need to protect your data. Cloud subscriptions can be purchased on either a monthly or yearly basis. Cloud backup services are also popularly used by small and medium-sized enterprises, as well as large corporations.

data-backup-wilmington-300x200.jpgDifferent types of data backup

Although data backup is a simple concept, it can be challenging to implement an efficient and effective strategy. Backup software programs are designed to simplify the process of performing backup and recovery operations.

Backup is not the end goal. Backup is just a tool to help you achieve your goal of protecting your business and data from being lost. These are the most popular backup types:

Full Backup

This backup operation creates a complete copy of your data to another media such as a tape, disk, or CD. This media set contains a complete copy of all your data. This takes more time and uses a lot of storage space so it is often used in conjunction with a differential backup or an incremental backup.

Backup Incremental

This operation copies only the data that has changed since your previous backup operation. Backup applications will keep track of all backup operations and record the date and time. This backup operation is quicker and requires less storage media that a full backup solution.

Differential Backup

Like the incremental backup, differential backups copy all changes from an episode, but each time they run they copy all data that has changed since the full backup.

Data Backup and Recovery: Importance

Backups are created copies of data so that you can retrieve your primary data in case it fails. Primary data loss can be caused by a variety of factors, including hardware or software failure, human error, data corruption, malicious ransomware attacks and accidental deletion.

Backup copies enable you to quickly recover your business from unplanned events by restoring your data from an earlier time point.

To prevent data corruption or loss, it is important to keep a backup copy of your data on another medium. You can ask your IT support team for assistance. You can use a USB stick, external hard drive or a tape drive to backup your data. Or you could use a disk storage medium, cloud storage container, or a tape drive.

The alternate medium can be stored in the same place as your primary data, or it could be stored remotely. Remote storage is recommended if you live in an area where there are high chances of weather-related events.

To get the best results, backups should be made on a consistent and regular basis in order to reduce data loss between backups. The more time you wait between backup copies, the greater chance of data loss when trying to recover from a failure.

Don’t wait for months to create backup copies. You also have the option to keep multiple copies of your data to give you insurance and flexibility to restore your system to a point that wasn’t affected by malicious attacks, hardware failure or data corruption.

Call SpartanTec, Inc. now if you have decided to take your business to the next level by making sure its protected and prepared to face different types of online or offline disasters.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle BeachNorth Myrtle BeachColumbiaWilmingtonFayettevilleFlorence, Charleston

Monday, February 14, 2022

Top IT Support Trends in 2022



The art of adaptability is one thing that the past 24 months have taught me. We are at the beginning of the next phase of change, and we have started 2022. This year, businesses should realize the importance of IT support.

Not only has every aspect of our personal life been transformed, but so have the professional aspects.

Two years ago, who would have thought that a large number of employees would work remotely? Flexible working is not something that 83% of office workers believe will be a trend.

However, not having all employees in the office has had a negative effect on how tech support is provided. Nearly half of remote workers (45%) had to wait longer to have an issue resolved while working remotely.

According to the old saying, change is the only constant. There are certain IT support Wilmington NC trends that will be prevalent over the next 12 month that businesses need to keep up to date in order to remain competitive and provide the workplace of tomorrow.

IT Support Trends

Intelligent Automation

Remote staff are often away from the computer or working flexible hours. Now is the time to pivot and figure out how we can work out of sync.

Asynchronous working is something every business should consider as it is crucial to a productive, engaged and innovative team in an in between arrangement.

Robotic process automation, natural language processing, and intelligent document processing continue to reduce dependence on manual labor, while reducing the risk of human error in critical tasks.

Businesses will embrace this new working model in 2022. It is crucial to how engaged, productive, and innovative employees are. Remote work is a more efficient way to communicate with colleagues than to collaborate in real time.

Intelligent automation strategies can make a huge difference in beating your competitor to the market. Hiring staff that’s based out of the country is among of the biggest difficulties or challenges when you expand globally. However, you can overcome this in the short-term in the same way websites utilize automated chatbots during periods when staff aren’t online.

Intelligent automation leads to process streamlining and increased efficiency. It also reduces the need for employees to be responsible for repetitive or time-consuming tasks. This allows them to concentrate on more creative and collaborative tasks.

Remote IT Support is now better

Flexible working is now a reality. Workers expect flexibility to fit childcare obligations, family commitments, or personal errands into their work schedules. This new world has totally disrupted the old working rhythm, removing the need to commute every day.

There are now more offices and more employees scattered across the country. While employees only need a working laptop and an internet connection to fulfill their duties, 73% of them had to wait for a problem to be resolved while they were away.

cybersecurity-Wilmington-1-300x258.jpgRemote tech support was a common practice pre-Covid. However, employees dreaded the hours spent calling while IT experts searched for solutions. Although IT departments have become more flexible, employees and businesses still need technical support 24 hours a day in the event of an emergency.

This has allowed remote IT support to evolve. Remote desktop apps like Teamviewer, which are increasingly common on laptops at work, are also becoming more popular. IT asset management software tools can prolong the life of your devices by anticipating and preventing problems before they occur.

Smart Lockers, which store IT equipment back up to the cloud and are being used to replace hardware, are appearing in offices and remote workers. This reduces the time it takes to source new devices, and allows staff to get back to work.

Smart lockers allow broken devices to be swapped out for loaned replacements. Employees don’t have to place their requests on hold. Instead, they log into a support portal and can swap equipment at the nearest hub. This saves valuable time, resources and money.

Skilled IT Engineers in High Demand

Many employers emerged from the pandemic hungry for talent and skilled IT engineers, much like a bear from winter hibernation.

Recent data shows that skilled labor is still in high demand, despite the government furlough scheme expiring in September 2021. There are also more job openings than ever before, and the most in-demand skill is IT and technology experience.

It is an employee’s market. Experiential IT professionals are more selective about their employers than ever and will not settle for any job offer. It is important to keep your focus on the things that matter to you if you want to attract top talent in tech. Now is the time to consider outsourcing your IT Support to a managed service provider rather than trying to recruit new employees.

A company’s technology can tell a lot about it. Even though you might not have the budget to purchase all the most current tech tools, it is important to invest in your technology stack to ensure that it is relevant, up-to-date, and interesting to attract IT talent.

You can be left behind if you don’t use the most recent technology to improve your business results. Contact SpartanTec, Inc. now and let our team of IT professionals help.

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
https://manageditserviceswilmington.com

Serving: Myrtle BeachNorth Myrtle BeachColumbiaWilmingtonFayettevilleFlorence, Charleston

Tuesday, February 8, 2022

What Are The Types of IT Services



No matter what your business offers in the way of cutting-edge technology services, or if you are focusing on traditional products and/or services, you still need IT support. While it is possible to manage your IT needs in-house, many companies, especially small ones, find they need professional IT services.

What are IT Services?

IT stands for information technology. IT is a broad term that encompasses all aspects of computers, internet as well as other technical devices (IoT). IT services, such as SpartanTec, Inc. in Wilmington NC, assist companies with the management, setup, and troubleshooting aspects like their network, hardware, connected devices and software updates.

The Major Types of IT Services

Startups have different needs than large corporations. Knowing the major IT services is key to determining what you might need in the present as well as the future.

1. Managed IT Services for Low-Level Businesses

Small businesses often hire IT services. These services are the basic and offered by managed IT service providers that offer low-level, pay-per-play services. These services typically include software installation and integration with existing infrastructure to create a new system. You will also receive ongoing support from the MSP through system monitoring.

Important to remember is that if you have a low-level service, your MSP will alert you if there is a risk to security or performance issues, but  may not take any action. It is also necessary to plan your IT.

2. Mid-Level Managed IT Service

You may need something more than the above. Mid-level IT services could be a better option. These services are provided by a value-added MSP. The provider will take appropriate action in case of security threats or performance issues. The provider will also maintain your system and update versions as they become available.

You may also get some IT planning at this level. Many value-added MSPs offer scalability planning which allows you adapt the service to meet your changing business needs.

3. High-Level Managed IT Services

High-level managed IT services are available for those with greater needs. You’ll will receive support for your communications, data analytics, network, and other services that are included in a mid-level IT service. The provider may also provide access to a mobile network system that can be accessed from any location.

This level also allows for in-depth planning. You will be notified by the provider of any developments in the IT sector that may benefit your business. They also give you the opportunity to modify the services you receive. You may also be able to include some software-as-a-service (SaaS) subscriptions that would be useful to your company. This will allow you to eliminate the need to store programs and data locally and improve security.

4. On-Demand IT

You can also use an MSP to get services on-demand. You can pay as you go rather than spending a fixed amount per month. This is a great option for businesses that want to avoid long-term contracts.

5. Software Services

Outsourcing software services will ensure that your licenses remain current and that your company complies with all end-user agreements.

These services can save you money especially if your business has been around for a while. The provider may be able to locate licenses you are still paying for, but not using.

6. Network Management

The configuration of network services begins with setting up infrastructure, such as servers and firewalls. Providers may also use security measures to prevent unauthorized logins, and apply two-factor authentication.

You can then receive maintenance such as mobile networking and storage for remote backups. You provider can also monitor your network and respond to unusual activity. You may also need to upgrade your network or repair hardware that is connected to it.

Two networks are common in many companies: an internal network and their internet connection. To prevent security breaches, it is important to secure both networks. You must ensure that your networks are monitored 24/7, especially if your employees have remote access or use a payment system.

Cybersecurity-Wilmington-300x200.jpg7. IT Communications

Communications can include a wide range of services, including voice, data and video calls. A professional IT provider can help you configure and maintain your communications systems. They can also create a customized program for your company.

You may be interested in receiving support from these communications services:

Video conferencing — If your remote employees are involved, video conferencing is a great option.

Voice over Internet Protocol (VoIP), VoIP allows you to make phone calls using an internet connection rather than a telephone line.

Chatbots — A chatbot can be created by an IT provider for your company. Chatbots allow you to communicate with visitors to your website and message you via social media without the need for a live representative. Users may prefer to chat with a chatbot to calling or email, depending on their target audience.

8. Cloud Services

Cloud computing is now a reality for most businesses. Cloud services, for example, allow employees to connect and collaborate from anywhere, making them especially valuable for remote workers or those who work in multiple locations. Cloud services can also be scaled to allow you to pay only for the services that you require, even if your needs change.

One type of cloud service we’ve covered is SaaS. The second type is infrastructure as a services (IaaS), and platform as service (PaaS). IaaS allows you to access third-party infrastructure. PaaS offers computing power and infrastructure that can be used for programming languages and your operating system.

professional IT consultant can help you determine the best cloud service for your business. After setting up the service, the provider can transfer existing data to the cloud. They may also train your employees on how to use cloud services safely.

A managed cloud service will provide you with support for the future. These services will include responding to errors and training employees.

9. Cybersecurity

network-security-300x200.jpgCybersecurity is the most critical IT service. While many of the services mentioned above cover cybersecurity in some way, it is worth seeking out this service from a specialist if you are particularly at risk (e.g. if your company has sensitive information).

  • Neglecting cybersecurity can lead to many problems.
  • Your data could be at risk
  • Your operation may be disrupted
  • You could lose the trust of your clients
  • A ransom demand may require you to pay a substantial sum

Anti-malware software will protect you against trojans, spyware, viruses and other malware to improve your security. Cybercriminals always adapt their methods so it is important to ensure that you are using the most recent versions as well as security patches. A professional IT provider like SpartanTec in Wilmington NC can ensure your system stays current.

Cybersecurity is also of major importance if you have a bring-your-own-device (BYOD) policy, which is almost universal for small businesses, as employees tend to use their personal smartphones for work. To secure all devices, an IT provider will utilize mobile device administration. Only secure devices can access company data or applications. You can also remotely wipe these data from devices in case of theft or loss.

Selecting the Right Cybersecurity Services

No matter how big or small your company is, there are certain IT services that are a necessity.

You may choose to hire an MSP depending on your staff’s IT expertise, your time commitment, and the level of security you need. This option is popular with small businesses because it allows them to access a wide range of services from one location. You may also decide to outsource certain services and hire others when you are in need.

SpartanTec, Inc. in Wilmington NC can provide you the security you need. This includes supplementing your IT team or acting as your IT department. We have service packages to fit almost any budget. Isn’t time to call us today for your peace of mind?

SpartanTec, Inc.
Wilmington, NC 28412
(910) 218-9255
http://manageditserviceswilmington.com

Serving: Myrtle BeachNorth Myrtle BeachColumbiaWilmingtonFayettevilleFlorence, Charleston